Before requesting an appointment, please remember that many issues can be sorted without needing an appointment. If an appointment is appropriate we can arrange face-to-face, telephone or video consultations with a doctor, nurse or other health professional.

We kindly request that all patients use our¬†online consultation (eConsult)¬†service if they are able to. Using our online services first means that you’re more likely to get the best help sooner than if you telephone or visit the practice. It also gives the doctor/nurse useful information that can help provide a better assessment of your needs and safer treatment for you. If you need to see or speak to a doctor/nurse, we will respond with arrangements for this by the end of the next working day (usually much quicker).

Using our online services also means that our telephone lines and appointments are used more efficiently for those who really need to see or speak to us.

We are here to help when you need us
  • On call 24/7 for client needs
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • Double the care team staff of other agencies

Need hourly care?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.

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Our hourly care services

By helping with daily activities, our caregivers enable clients to maintain their normal daily routines. Hourly home care allows clients to use our caregivers on an hourly or as-needed basis. Surrounded by their possessions, pets, and a familiar environment, our clients receive the support they need to enjoy their regular activities and continue living well at home.

Personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Safety and fall prevention
  • Status reporting to family
  • Toileting and incontinence care
Lifestyle support
  • Light housekeeping
  • Meal preparation and nutrition
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Transportation to social and recreational activities
  • Assistance with light exercise and outdoor activity

Free download resources

NanoCare is proud to offer the following resources for your personal use completely free of charge.