Patient Participation Group

The Patient Participation Group allows patients to feedback constructive comments and suggestions for improvements to services provided by the practice. It is run by volunteers who give up a bit of their time to be the voice of the patients to the surgery and to put on activities such as the newsletter and the health talks.

• To give practice staff and patients the opportunity to discuss topics of mutual interest in their own practice.
• A forum for patients and staff to improve and develop services within the practice by co-production.
• To provide an opportunity for patients to make positive and constructive suggestions/ideas about the practice and specific medical conditions as an ‘expert’ or ‘experienced patient’.
• To encourage health education activities within the practice.
• To involve further patients from the wider population.
• To involve patient participation in future commissioning of Health Provision.

• Patients will have a better understanding and knowledge of the practice and its staff.
• This allows latest information to be given to patients regarding the practice and will inform what decisions can be influenced and what cannot.
• It will allow to present the patient’s perspective to the practice staff and help them gain an understanding.
• Patients will benefit from improved communications between patients and staff

• GPs and their staff will be able to plan services jointly with patients in order to increase their effectiveness.
• They will be able to get help from patients in meeting targets and objectives.
• They will have a forum to voice concerns, ideas and suggestions to patients.
• They will get closer to the community for whom they care.