NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. NHS 111 is available 24 hours a day, 7 days a week and you can get help online or on the phone.
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If you have difficulties communicating or hearing, you can:

  • call 18001 111 on a textphone
  • use the NHS 111 British Sign Language (BSL) interpreter service if you’re deaf and want to use the phone service

HOW IT WORKS

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • Find out what local service can help you
  • Be connected to a nurse, emergency dentist, pharmacist or GP
  • Get a face-to-face appointment if you need one
  • Be connected to a nurse, emergency dentist, pharmacist or GP
  • Get self-care advice