We are asking all new patients who register with us to download the NHS App to enable you to:
- Renew repeat prescriptions
- Book and manage appointments
- Securely access your medical records
- Check your symptoms, get instant advice, and more
Please note – The medical records will be from the date of registration
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
The information that you can see online may be misleading if you rely on it alone to complete insurance, employment or legal reports or forms.
Be careful that nobody can see your records on screen when you are using Patient Online and be especially careful if you use a public computer to shut down the browser and switch off the computer after you have finished.
There are a few things you need to think about before registering for online records. On very rare occasions:
- Your GP may not think it in your best interest for you to look at your GP records online. If this happens, your GP will discuss their reasons with you. It is up to your GP to decide if you should be allowed access to your online records.
- You may see your test results before your doctor has spoken to you about them. This may be when you cannot contact your surgery, or when your surgery is closed. This means you will need to wait until an appointment is available to talk to your doctor.
- Information in your medical records might need correcting. If you find something you think is not correct, you should contact your surgery. The staff will be able to answer your questions and set things right when needed. Please bear in mind that you cannot change the record yourself.
- There may be information in your medical records that you did not know was there or that you had forgotten about, such as an illness or an upsetting incident. If you see anything you did not know about that worries you, please speak to your surgery and they will discuss this with you.
- If you see someone else’s information in your record, please log out immediately and let your surgery know as soon as possible.
- If you have questions about any of the above points, please talk to your surgery and they will be able to advise you further
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information, along with your postcode and NHS number but not your name, are sent to a secure system to be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
Opt out: Please find out more on NHS Digital Data Collection and the Opt-Out process on NHS Digital Website.
Care professionals in England use an electronic record called the Summary Care Record (SCR). This can provide those involved in your care with faster secure access to key information from your GP record.
If you are/have been registered with a GP practice in England, you will already have an SCR unless you have previously chosen not to have one. It includes your name, address, date of birth and unique NHS Number which helps to identify you correctly. The core SCR holds information about, medicines you are taking, allergies you suffer from; any bad reactions to medicines.
Your SCR can include more information such as significant medical history (past and present), information about management of long term conditions, immunisations and patient preferences such as end of life care information, particular care needs and communication preferences. You may have personal preferences, such as religious beliefs or legal decisions that you would like to be known and these can be held in your SCR.
Specific sensitive information related to fertility treatments, sexually transmitted infections, pregnancy terminations or gender reassignment will not be included, unless you specifically ask for any of these items to be included.
Essential details about your healthcare can be very difficult to remember, particularly when you are unwell. Having information in your SCR means that when you need healthcare, you will be helped to recall this vital information. There are already clear benefits for patient care from having medication, allergy and adverse reaction information available through SCR. If you choose to have this information in your SCR, this can further increase the quality of your care.
Additional information can also empower you if you need some help to communicate your complex care needs.
Only authorised care professional staff in England who are involved in your direct care can have access to your SCR. Your SCR will not be used for any other purposes. These staff will only see the information they need to do their job, and their details will be recorded every time they look at your record to ensure it is appropriate.
For more information on Summary Care Record, please click here.
If you don’t select an option above, we will record this as Implied consent for Core Information , i.e. medications, allergies and adverse reactions to be held on your Summary Care Record.
If you are happy with the information provided for online access to your medical records please tick the boxes below and sign and date your acceptance for online access.
For patients aged 16 years and over
Type your full name
What is a proxy? Proxy access allows parents, family members, carers, care home staff, to have access to their patients’ online services accounts, in order to book appointments, request repeat medication and where applicable, view their medical record.
Patient’s over 16 years of age are usually deemed competent to manage their own accounts. If you are over 16 and wish to allow a proxy to have access to their account then please supply their details. If no details are supplied then you will be given the on line access. When you, the patient, reaches 16, then your proxy’s access to your account will automatically be removed from the clinical system.
Patients below the age of 16 can have access to their own records but the practice needs to review this and this will need discussing with a GP following the patients registration.
Please provide the proxy user’s details:
If you have parental responsibility for the child named on this New Patient Questionnaire, then please provide your details if you wish to be given proxy access to their account. Please be aware that when a child reaches 11 then the proxy will be notified automatically from the clinical system that their on line access has been restricted and they will need to reapply by contacting the practice.
If you are a carer then we need the consent of the patient to give you access to their record.
If your proxy is your Power of Attorney then the practice needs to see the original, or a certified copy of the in date, Power of Attorney document for Health and Wellbeing.The practice will take a copy of your records and return the document to you.
You must provide one proof of identify (ID)
Select using the file uploader below
Acceptable file formats are JPG, PNG OR PDF. The file size should not exceed 3MB.